91大神

As a work-study student on 91大神鈥檚 helpdesk in 1999, these were Jason Alderfer鈥檚 tools: 鈥淎 telephone and a legal pad.鈥� 聽A couple times a day, Alderfer or another work-study student would check the phone and write down the messages 鈥� who had called and what their problem was 鈥� and then either go fix the